New Orleanians hungry for seconds have raised the Mexican flag for the last time. After closing its doors for Hurricane Katrina, Pancho’s Mexican Buffet is refusing to reopen its only area store, citing extensive hurricane damage.
In an e-mail obtained by The Weathers Report, a Pancho’s spokesperson claims the store was “severely damaged during the hurricane and rendered inoperable.” She added “it is no longer safe to operate there” and that they “have closed that location indefinitely.”
The news comes as a blow to the dozens of the New Orleans residents who inexplicably enjoyed the all-you-can eat buffet’s substandard food and service. When learning of the closure, Mexican food connoisseur and Pancho’s Birthday Club member Meredith Pinkerton was quoted as saying “NOOOOOOOOOO!” On Wall Street, shares of Proctor and Gamble, makers of Pepto-Bismol, were down 22 cents a share. 
It is unclear why Pancho’s either lacked insurance or is refusing to utilize its insurance proceeds to restore safe operations. Speculation centers on management’s possible fear that the area lacks the necessary Hispanic work force.
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Ms. Pinkerton,
Thank you for contacting us via our webite. We appreciate your loyalty and support, as well as your comments. As you know, our store in Metairie, LA was severely damaged during the hurricane and rendered inoperable. Since it is no longer safe to operate there, we have closed that location indefinitely. We currently have no plans to rebuild there or relocate elsewhere in the area. We do appreciate you letting us know you miss us in Metairie, and we hope to see you some time soon at any one of our 30+ locations throughout Texas, New Mexico, Oklhoma (sic), and Arizona. Thanks for letting us know how you feel.
Regards,
Kristi Wallace, Marketing Coordinator






April 11, 2006 at 6:08 pm |
The idea that Pancho’s has “no plans to rebuild there or relocate elsewhere in the area” because it “it is no longer safe to operate there” is an insult to the intelligence of everyone who ever stood in line for a rancid flauta.
July 18, 2006 at 3:09 pm |
Sure it was the gastro-intestinal equivalent of a Danielle Steel novel, but it was a favorite haunt. It was a wonderfully affordable vice and now it is gone. Excuse me… I am tearing up a bit… sort of like I did about 90 minutes after visiting Pancho’s.
September 3, 2006 at 10:33 pm |
I’m sure you have heard this a million times before but please come back to louisiana.We miss pacho’s so very much.Pancho’s has been a family place in our family for over 25 years.In fact I raised my two children on Pacho’s mexican food.As a family meeting place for our huge family. I live in Ponchatoula, La. and we would cross the causeway bridge every weekend to meet the rest of the family.Maybe you would consider reopening in Hammond la. We have tried other mexican restuarant’s but none compare.Even if you would charge more for your buffet I’m possitive it would a great and welcomed success.MISSING YOU GREATLY,LINDA AND FAMILY.
September 11, 2006 at 10:51 am |
PLEASE REOPN PANCHO’S – come to the northshore of Lake Ponchartrain.
WE NEED PANCHOS…..my kids need therapy now because they can’t get their FIX!
September 11, 2006 at 6:10 pm |
Helen and Linda,
The response to this story has been literally incredible. We can track how people access this site and even though we have made 53 other posts, “pancho’s new orleans” is by far the most popular search on search engines that direct readers to this site.
As a result, my wife is organizing a letter-writing campaign to bring Pancho’s back to New Orleans, a support group to cope in the interim, and a bus trip to corporate headquarters in Fort Worth. Well, at least the letter-writing campaign.
I for one will be organizing a counter-campaign to maintain the status quo. I’ll have a full post on this soon.
–Stormy
February 10, 2007 at 1:25 pm |
I have many fond memories of meeting my friends and family at the Pancho’s on Vets in Metairie. I was sad to see the Chalmette location go back in the 90’s. Please come home Pancho’s, I need flautas and sopapila’s stat! Carl Green
June 28, 2007 at 10:10 am |
I just found this site while searching to see if Pancho’s had reopened in New Orleans. I love that place. I can’t tell you how much my family loves to go there to eat when we visit my hometown of Bossier City, LA. Here in Mississippi there isn’t a place like that to enjoy. Why don’t you come here and put in a Pancho’s. The closest one I know of is in Bossier. It sure would fill a craving for a whole bunch of us. Really sorry for New Orlenans loss.
November 30, 2007 at 5:32 pm |
Here it is, Nov 2007 and still no plans to re-open/re-establish Panchos anywhere within driving distance of New Orleans. Sorry but Shreveport is just a bit too far of a drive from the Northshore!
There are only a couple of really good mexican restaurants on the Northshore, but they are a bit pricey and do not have a buffet like Panchos did. I think I will miss their cheese enchiladas and salsa/chips the most. Theirs was the best!!
Just couldn’t happen to a better place. And what is with them not having insurance to cover Katrina’s damages?? They certainly were packed with people every weekend so money obviously wasn’t an issue.
Sigh..
July 23, 2008 at 12:13 pm |
GOOD NEWS!!!!!
The franchise owner from Bossier is trying to reopen there by early 2009
Robert Cohen
Chief Operations Officer
Panchos Mexican Buffet Inc.
4360 Western Center Blvd.
Ft. Worth, Tx. 76137
Cell: 214-675-7613
Office/ Fax: 972-731-8123
August 1, 2008 at 9:38 am |
I would like to thank the owner in Bossier City for trying to open a franchise in the New Orleans are. Please consider the Westbank of the city. No matter though,IF YOU BUILD, THEY WILL COME!!
Jerry
.
December 6, 2008 at 11:42 am |
I was told that Pancho’s will be opening before Christmas 2008. Could you please offer any information about this. Please open a new Pancho’s. Everyone I know misses Pancho’s. It would be great if you could open one on the Westbank of Jefferson Parish. Like Jerry said “If you build, they will come”.
January 13, 2009 at 1:55 pm |
I heard that Panchos will be openening soon at the old Steak and Ale location on Vets! I can’t wait!
January 29, 2009 at 3:30 am |
I have heard from a good source that Panchos will be reopening sometime in Feb/March 09 at the old Ho-Ho’s Buffet location in Metairie at Airline and Causeway Blvd.
January 29, 2009 at 4:23 pm |
Steve, our sources can confirm that. There is also a Facebook group dedicating to bringing back the misery. http://tinyurl.com/bygfn2
January 29, 2009 at 5:11 pm |
PANCHOS IS DEFINITLY RETURNING IN METAIRIE AT THE OLD HOHO’S I SAW THE SIGN TODAY AND IAM COMPLETELY STOKED I TEXTED EVERY ONE OF MY FRIENDS AND WE WILL BE THERE OPENING DAY IVE NEVER SEEN SO MANY PEOPLE SO EXCITED OVER A MEXICAN BUFFET I THINK ITS AWESOME ANYWAYS THE RUMORS ARE TRUE THERE COMING BACK!!!!!
February 1, 2009 at 7:38 pm |
hey everyone panchos is reopening and someone started a myspace so you can show your excitement
February 5, 2009 at 9:16 am |
I can’t beleive its really happening…lol!!! NO SERIOUSLLY!!! Me and almost about everyone I know is completely in love w/Ponchos!! I recently flew to TX to visit a friend and had to find the closest Ponchos! Can’t wait to have it around the corner!!!!!!!
February 7, 2009 at 4:07 pm |
I am so excited!! I love Panchos and can’t wait to have some cheese enchiladas!!! Whenever the reopen date is posted I am asking off that day!! Yay!!!
March 4, 2009 at 9:49 pm |
Just to let you know… I SAW IT TODAY!!!! It looks like it is open at Airline and Causeway in an old china buffett place!! They had a sign that says they are hireing.
March 6, 2009 at 1:31 pm |
I heard today that someone is organizing a tailgate party to be held in their parking lot on opening day and they have 800 people going.
March 29, 2009 at 1:49 pm |
IT IS OPEN! PANCHO’S IS FINALLY BACK!
When my mom was pregnant with me she ate there 5 out 7 days in the week, and it was a weekly visit to Pancho’s ever since my birth.
I am now 16, and cannot wait to go eat the food that is in my blood.
March 31, 2009 at 2:07 pm |
FINALLY! I filled out a survey after Katrina of business that were gone. I MISS Panchos and going tomorrow 4/1.